CLUB CETNAJ FAQ'S
FREQUENTLY ASKED QUESTIONS
Frequently asked questions about Club Cetnaj.
Q: What is Club Cetnaj?
A: Club Cetnaj is a rewards program for Cetnaj Account Customers, that rewards them for their loyalty and for being a valuable Cetnaj Account holder.
Q: How much does Club Cetnaj cost to join?
A: Club Cetnaj is free to join, and has an annual administration fee debiting points to the value of $100 per annum (inc. GST) from your Club Cetnaj account.
Q: How can I join Club Cetnaj?
A: Any account customer of Cetnaj can join the Club simply by filling in a Club Cetnaj Application Form and agreeing to our Terms & Conditions.
Q: Who is eligible to join the Club?
A: Club Cetnaj membership is open to all established account customers of Cetnaj (except Government Departments, Semi-Government Departments, Local Government and Major Corporate Bodies)
Q: What benefits do Club members receive?
A: Club members receive many benefits, including:
- PowerPoints Promotion (Earn 10 points for every $1 debited to your account)
- Flexible Redemptions (Redeem the prize of your choice, no set prize lists)
- Promotions and Giveaways
- Annual Conference
- Triple Points Bonus Products
- Social Events
- Caltex StarCard Account and much more.
Q: Who organises and runs the Club?
A: Club Cetnaj is run by Club Cetnaj Co-Ordinator based at Head Office in North Rocks, NSW.
Q: Where can I find out more information about the Club?
A: You can either browse this website; or you can contact Club Cetnaj Co-Ordinator using the details at the bottom of this page; or visit your local Cetnaj branch.
Q: How can I cancel my Club membership?
A: You can simply fill in the Club Cancellation Form and email it back to club@cetnaj.com.au. You must cancel in accordance with the Club Terms & Conditions.
Q: What is the Ampol StarCard?
A: The Ampol StarCard is a card available to Club Cetnaj members and gives them a discount off the pump price of petrol at Ampol Service Stations. To find out more information, visit the Ampol StarCard option on home page.
Q: What savings can Ampol StarCard Account holders expect?
A: Prices and savings will vary due to location. Members will receive 6.5 cents per litre off the pump price for petrol and diesel (excluding Vortex 98 and LPG).
Q: How do Club Members set up an Ampol StarCard Account?
A: Club members simply need to fill in the Application for Ampol StarCard Account Form and also the Ampol StarCard Order Form and email it back to club@cetnaj.com.au. See the Ampol StarCard Page on this site for more information.
Q: Are there any fees associated with the Ampol StarCard?
A: No
Q: Will the Ampol StarCard work interstate?
A: Yes the Card will give members the discount, as long as they are at a Caltex or Ampol Service Station.
Q: Where can Club Members find out more information about the Ampol StarCard?
A: For more information, questions or problems, contact Cetnaj on (02) 8839 9112.
Club Cetnaj
19-21 Loyalty Rd
North Rocks, NSW, 2151
Phone: (02) 8839 9112
Email: club@cetnaj.com.au